-nintendos' customer service practices-

because of nintendo I have had the greatest customer service experience ever... it goes like this: late sept. i find out i have to move within a month. soon after i find out, my wii starts displaying vertical lines of pixels that flicker different colors. first i think '' great my new tv is broken''. however, i test it on another tv and it is doing the same thing. since i don't know where i will be living, i am hesitant to get it repaired. fast forward. last sun(11/4/07) i am settling in to my new place(hooking up t.v. and all necessary electronics) and i plug my wii in. it has gotten worse. i go online to see if others have had this problem. i find that this has happened quite abit and it means my gpu is shot. so on mon(11/5/07) i call it in to nintendo. i tell them what's wrong and i ask how long it will be to get it back. they tell my 8-12 business days. i explain my disappointment because mario galaxy(i preordered it and paid it all off) was due out on the 13th and that would mean i wouldn't receive my wii until nov. 14th to nov. 20th. i ask if there is any way he can upgrade the shipping because if my situation. he checks with his boss and says yes but there is no way he can guarantee it will be there in time. i say it is ok and thank him for his effort and time. it is now 11/8/07 and my wii is repaired and shipped for a delivery date of 11/12/07. just in time for me to enjoy mario the day that it comes out. thanks nintendo! -nintendos' customer service practices-
Don't tell GS about it, write to the big Nintendo themselves :). I forgot the aderess, I just know it's up here in Washington :P. -nintendos' customer service practices-
oh they will hear from me. i just wanted to share exp.
lol, yep, Nintendo always (in my experience) has had the best customer service I've ever seen....though I can usually just drive to Nintendo instead of shipping it :P.
[QUOTE=''Bass7'']lol, yep, Nintendo always (in my experience) has had the best customer service I've ever seen....though I can usually just drive to Nintendo instead of shipping it :P. [/QUOTE]u serious
Ive actually had good customer service with them as well.